1.Our size chart reflects a body measurement, NOT a dress measurement.
2.Measuring yourself at home is trickier than you think! For best results, always have your measurements taken by a professional local tailor.
3.Do not choose size on the basis of your regular size . After the measurement, please choose the size according to the Size Chart on our website.
4.Please measure with only underwear on and nothing else.
5.Remember to keep the measuring tape comfortably loose.
6.To fit high heels, we'll add an extra 5cm onto custom-sized floor-length prom dresses and prom dresses with trains, 10 cm onto custom-sized floor-length wedding dresses and wedding dresses with trains.
This is not your bra size Wear a bra Relax arms at sides. Pull tape across the fullest part of the bust
This is the smallest part of the waist Bend to one side to Find the natural waist Usually about 1 in, above belly button Keep tape slightly loose to allow for breathing room
Find the widest part of the hips Usually about 7 in, below natural waist Tape should brush across both hipbones
This is the measurement from your mid-shoulder where your bra strap naturally sit down to your bust point (nipple). Please wear your bras when taking this measurement.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
(This measurement is used for sleeve dresses and jackets. ) This is a measurement around the fullest part of your upper arm. Measure with the muscle relaxed.
(This measurement is used for sleeve dresses .) This is the measurement from your shoulder seam to the wrist (Not include the length of finger). Measure from your shoulder seam to the wrist with your arm relaxed by your side to get the best possible measurement.
(This measurement is used for sleeve dresses.)This is a measurement around the fullest part of your wrist.
Keep feet together. Stand up straight with bare feet .Begin at the mid-shoulder point straight down to the heels.
( This measurement is usually for short dress ) Keep feet together. Stand up straight with bare feet .Begin at the mid-shoulder point straight down to the dress hem where you would like to end .
(This measurement is used for sleeve dresses and jackets. ) This measurement means the size of the sleeve bole that you are comfortable wearing.
The color you see may different from others according to you screens, it may also have a bit color difference with the cloth. The color chart is just for your reference.
Whether you choose a standard size or give us your custom measurements, all our dresses suits are personally tailored for you from scratch. Because of this, shipping time and our return policy are different for these special items.
Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipped to you.
It will take 20-25 working days to tailor your dresses by professional dressmaker. It will then take about 3 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT ,etc) standard.
(1).Wrong color: the color of the product is not correct. E.g. You order a red one but receive a green one. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
(2).Wrong size: If the size is incorrect, you can apply for full refund within 7 days since you receive the products based on the date of sign on the logistics company website.Wrong sizes caused by your own measurement mistake is non-refundable.Please make sure that the products are in their original condition - unworn, unwashed, unaltered, undamaged, clean, with tags intact.
Customized products combination of different styles , dresses that larger than US 14W and dresses with color deviation are non-refundable.
(1).Please contact our customer service within 7 days since you receive the products. State the reasons of why you apply for refund. Clear pictures are required to be taken as proofs at the same time. Our website provides customers with detailed methods of size-measuring. Please follow the way to get accurate results.
(2).Our customer service offers the return address, while customer should provide us the tracking number when have the dress sent back to us.
(3).We will check on the condition of the product when we receive it, and the refund will be returned to your bank account after our confirmation. Note: We will not refund in the situation that the customer return the dress without contacting us.
We have been operating in this industry for a long time and with a good reputation for providing perfect dresses for women and girls worldwide. We provide custom made service. We hire only the best dressmakers and experienced designers with their finest production techniques to create your dress. All the materials we use are top quality, all the beading and embroideries are 100% handcraft. We choose products to sell based on their excellent designs and proven reliability. Therefore, the quality is guaranteed. We check all of your orders during the packing stage to make sure that the right accessories are included. We have a QC team who tests your ordered products functioned correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.
We currently accept most kinds of credit card like Visa, MasterCard, Maestro, Laser Card, American Express, JCB, Diners Club and more, some of debit card like Visa Debit, MasterCard pre-paid card. We also accept Westernunion or Moneygram payment and you can enjoy 20% off by using the two methods of payment , which ensure your account security. Your online credit card information is secured with industry standard encryption. We use Secure Socket Layering (SSL) technology to ensure safe Internet transmission of your personal information .
We consider client satisfaction to be our number one priority and is committed to building trust with all of our clients whether individuals or wholesalers and to bringing you, our client, high quality products. We believe our clients' transactions with us must result in an enjoyable and rewarding shopping experience.
We guarantee a return or exchange within 7 days after you received product . You need to contact our Customer Service to initiate the return process . If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. However, if the item is not faulty or it is made accordance with the size you ordered but does not fit, please note that we will Not accept your returned item.Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.For more return policy
If you can’t find the answer to your questions about our guarantees on this page, please feel free to visit our Contact Us page for customer service assistance.
1.Make the pattern
Our skillful tailors will handle the accurate cutting under the pattern designed ahead, your dream dress is about to be born with the care of our experienced tailors.
2. Select the best materials
The materials, such as the fabric, beadings, sequins etc, are chosen with great care, aiming to provide you with the high-quality wedding dresses.
3. Cut the fabric
Our skillful tailors will handle the accurate cutting under the pattern designed ahead, your dream dress is about to be born with the care of our experienced tailors.
4.Sew the dress
The accurate stitching and sewing will be perfectly completed by our skillful craftsmen, with high-quality threads and excellent needle works, your stunning dress is on the way.
5. pattern sample
This is the first skirt pattern sample.
Crafting delicate ruches, stitching exquisite lace to the dress, moulding textured flowers, wearing sparkling beading & sequins and adding sash for an elegant view.
For some parts of the dress, our skillful tailors will make some handmade flowers .
For some parts of the dress, our dress insoles with the traditional handwork and modern machine embroidery combination of perfect unity.
This is the final product. See ! How beautiful the dress is !
We are dedicated to providing all the customers in the world with equal service, and DHL covers pratically all the grounds on the planet. Your parcel will reach you with lightning speed.
The customer service is available24/7, your problems and issues will be handled appropriately and promptly with our professional and attentive customer service team.
Here are a few selected questions not addressed elsewhere in our website, that we received from our customers over the years. Hope they can clarify something for you. If your question is not answered here, please send us an email, we'll be more than happy to assist you.
A: Generally it may take from 3 to 5 weeks. All our dresses are completely handmade from scratch and each dress’ tailoring time is based on the complexity of the design as follows: For some simple styles with a small amount of embroidery and beading, usually need production for 20-25 days ( expedited production for 10-15 days ) and delivery for 3-7 days . For some complex styles with a big amount of embroidery and beading, usually need production for 25-30 days ( expedited production for 15-20 days ) and delivery for 3-7 days . To ensure you receive your dress in time, please place your order as early as possible to avoid prolonged tailoring time during peak seasons.Q:What is a Rush order?
A: Rush implies that an order will be "rushed" into production ahead of other orders.Delivery for Rush orders is approximately 2-3 weeks dependent on the complexity of the dress. The fee for the Rush service is dependent on the designer and will display on the order form and added to your total price. Rush service is available for all designers.Q:Where can you ship to?
A:We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP. For security reasons, please do not use POBOX address as we don’t accept pobox address
A:Your online credit card information is secured with industry standard encryption. We use Secure Socket Layering (SSL) technology to ensure safe Internet transmission of your personal informationQ:What payment methods do you currently accept?
A:We currently accept most kinds of credit card like Visa, MasterCard, Maestro, Laser Card, American Express, JCB, Diners Club and more, some of debit card like Visa Debit, MasterCard pre-paid card. We also accept Westernunion or Moneygram payment and you can enjoy 20% off by using the two methods of payment .
A:The product prices you see has already included sales taxes. Note: please be aware that some countries may charge a customs import duty tax that you may have to pay, please check with your local customs office for further information.Q:How much will the shipping cost?
A:The shipping fee varies from country to country. It also depends on the weight of the items you order. Add the product to cart, then you can see how much the freight costs.Q:How are your prices so low?
A:First, we operate at a lower overhead than a retail store. For example, we do not employ a sales staff or alterations department, all of which add to the cost of operation. Since we do not have to accommodate for these costs, we can pass the savings along to our customers. Secondly, we are able to offer exceptional prices due to the high volume of business we do with our desig
A:Yes you can! Please send clear pictures of the dress you like to our customer service .If our tailors are able to make the dress, a quotation will be sent to you within 48 hours. You can decide the size you dress ,the color you like and the accessory color you want to . Usually ,wo do not accept customized products combination of different styles Unless you can provide Specific details of the design .Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw. If you still worry about the colors ,you can send us the simple of the color you like ,we will customized for you .Q:I am usually a US size 4, can I choose a size 4 here too for my dress?
A:No! Bridal dresses are different from regular clothes. So if you wear a 4 for your regular clothes, it doesn't necessarily mean that you are also a 4 with us. Please carefully compare your body measurements with our Size Chart before deciding your size with us! And we also support customized size dresses . There won’t be any extra charge on you .Q:Will my dress fit perfectly when it comes in?
A:This is a misconception. Once you've made the decision to purchase your gown, we take your measurements - bust, waist and hip are standard, and are compared to the manufacturer's specific size chart and we order the closest size allowing for your measurement. When the gown arrives, we tailor it to fit you. Click how to measure to know more.
A:Yes, we will send you the tracking number once your order leaves us, so that you can easily track your order online or you can email us for more informations.Q：How can I check the status of my order?
A:you can email us for any information you need .
A:We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and Never on purpose send out damaged or faulty goods.Q:What is your Return Policy?
A:Customers need to contact our Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. However, if the item is not faulty or it is made accordance with the size you ordered but does not fit, please note that we will Not accept your returned item.
A: In general most dresses need to be dry cleaned, but please refer to the dress tags for proper care.Q:I've been married before, can I still wear white?
A:Nowadays, wearing white for a second marriage is a personal choice. Remember, it's your day.
A: NO!! We have many many more styles and colors in stock. The few pictures posted are only meant to provide some examples of what we offer.Q: Can you mail us your catalogs?
A: Sorry we cannot. Our catalogs are for use in store only.Q:Can I receive a swatch?
A:Designers provide retailers with swatch cards for in-store use only. We do not have swatches available to send out to customers and are unable to request any from the designer.Q:Can I have a picture of the gown?
A:The available pictures are as posted on our website. We do not have additional pictures to send out to customers.Q: You claim that if I send back the picture of my wedding to you , I can get a big rebate up to 50% . Is that true?
A: Absolutely ,it is . We will rebate you based on the pictures and stories you send us . the more details you describe , the greater discount you will get .
(1)Before washing, check whether there are any ornaments, and if so, be careful when washing, do not vigorously rub or scrub. If the ornaments can be dismantled, do it before washing.
(2)Before cleaning, please check whether there are any loose beads, and if so, try to keep them on and sew them tight after.
(3)While cleaning, let the inside of wedding dress outward.
(4)Please try to choose neutral (soft) cleaner, after soaking, the wine , lard and other stains can be washed.
(5)Through clean water to rinse detergent.
(6)After washing, dry it, do not exposure to the sun. The wedding dress will become brittle after exposure, skirt, bead, decorative flowers can come off easily. Outward when drying, avoid direct sunlight the surface.
2.Wedding Dresses Ironing
(1)Be careful while ironing, test the heat-sensitive of sequin before do it.
(2)First pay attention to wedding fabric, get to know the temperature of the fabric can stand.
(3)You can place a thin fabric above the wedding dress while ironing.
(4)Temperature should not be too high. The temperature should not be higher than 70 centigrade.
3. Wedding Dresses Neatening
(1) If the veil wrinkles, just hung it up for half a day, then it will be naturally vertical.
(2) If the wedding dress wrinkles, you can use the iron to iron; the temperature should not be too high.
(3) The petticoat is not easy to fold, you can use a rope to tie it up or just remove the rims. When you need it, just assemble it.
4. Wedding Dresses Storing
(1)Wedding dresses should be stored in a cool dry place, such as a closet or wardrobe.
(2)Do not hang up the wedding dress, or as time goes by, a vertical force will stretch fabric and lead to deformation.
(3)Wash your hands before doing the storing job to avoid being stained with any liquid or cosmetic, or it will be macular.
5.Maintenance of wedding dress of different fabrics
A. Silk has good abrasion resistant, but it is very delicate and will be easily damaged by any friction with rough items.
B. Silk should not be dried in the sun.
C. Silk can not stand sweat, so wash your silk dress right after wearing.
D. Silk dress is soft and should not be pressed. Please hang it up while storing.
E. Keep it dry.
F. Insect repellent should not be directly sprayed on dresses.
A.Let dry cleaner pay attention to seams and two-tier areas. If these places are not well steamed, it will come out in different shades on the dress with point-like traces.
B.If you sweat and leave some stains, use steam iron to solve this problem.
A. It can be easily damaged by any stretching or rubbing, so be gentle whiling washing or storing.
B. Do not rub the fabric or try to remove stains by yourself. Even a small abrasion can easily be noticed.
C. Sometimes, there may be wrinkles caused by folding and ironing can not solve the problem, just spray some water on the dress and hang it up.
Your formal wear selecting depends on the occasion and your role in it.
Formal occasions include:
Weddings: Other than the bride and groom, formal wear is required for bridesmaids, best men, flower girls, and ring bearers. Wedding guests usually dress formally also.
Proms: Both boys and girls.
Quinceañeras: The birthday girl, her Damas and Chambeláns.
Baptism and First Communion occasions.
Homecoming and other formal parties.
...Semi-formal occasions such as a cruise ship trip, a Las Vegas vacation, a night out to the ball room would be good times for you to dress up as well.
Here are some general considerations:Forms and Shapes:
Silhouette or Shape of the Dress: Depends on the lady's figure.
A-Line style: It has a slimming shape, vertical seams from the shoulder down, and ends with a flared skirt, resembling a letter A shape. Some figure flaws can be hidden with this style.
Ball Gown style :A more traditional style, the Ball Gown - a dress with a full bodice with natural waistline and a full skirt - is elegant on most body shapes and helps to make your face, neck, and waist stand out while covering difficult hips.
Mermaid style : A narrow style with tight body and a skirt that flares at the knees. This style is less comfortable than the others. But if you are proud of your curvy body, then check out the Mermaid.
Sheath style : For the same body-fitting but more comfortable silhouette, the Sheath, similar to the Mermaid, closely follows the body line, and has no defined waistline. This style well accommodates shorter ladies, because its clean, horizontal line helps to create a taller image.
Note：That bridesmaid's dresses don't necessarily need to exactly match the bride's gown style, but they must not be too contradicting.Neck Line: The dress neck line supports and gratifies your shoulders, chest, upper back, and your neck. There are many neck line styles:
Halter (which comes with a sleeveless gown with a high choke neck)
Jewel (which circles the base of your neck)
Portrait (with a shawl collar)
Queen Anne (with a high rising collar)
Sabrina (with a high scoop neck)
Spaghetti Straps (thin straps)
Wedding Band (with an elaborate band fitting on the neck)
just to name a few.Sleeve Length: There are 3/4 length, long, short, sleeveless, spaghetti straps, and strapless, etc.
Dress Length ： dictates the distance from the bottom of your dress to the ground. In general, the more formal your occasion is, the longer dress length you need to choose. A dress length is somewhere between Floor-Length (hemline is 1/2-2in from floor), Tea Length (8-10in from the floor), Ballet Length (hemline falls just above the ankles), and Mini Length (the shortest, with hemline falls just above the knees). Remember to take account of your shoes when you choose the length.
Dress Train Length ： determines how far the train on the bottom of the dress extends. Although a short train is suitable for any formal level, longer train lengths are more formal. If your occasion is outside, you probably wouldn't want a Monarch, which extends 3 yards from the waistline, because it'll get dirty on the ground. Instead, pick something shorter such as the Sweep, a short train 8 to 10 inches from the floor. Other trains include the Chapel (extends 1 1/2 yards from the waistline), and the Semi-Cathedral (2 1/2 yards). Some dresses have detachable or bustled train to be unloaded at the end of your main ceremony.
Your dress color is what catches people's eyes first. Choosing colors, of course, is a matter of taste ，but you should follow some general guidelines:Matching Skin Tone:
In general, people tend to choose the dress color to match their skin tone. A darker-skinned lady may prefer to wear a black dress. But on the other hand, a lighter-skinned lady might also go with the black dress which helps contrasting her skin. Remember that, what looks great on another person may not be your choice at all, and vice versa.Matching Other People's Dress Colors:
For occasions like weddings, if you are one of the bridesmaids, then you must follow the group's theme. The bride picks out a theme from a store, and registers the names of her bridesmaids and maid of honor. You will get your dress with the same theme (style and color), from that same store. For Quinceanera dresses, the traditional color is pink; but other colors, especially white or light colors, have become popular as well. Bottom line is, it is YOUR big day, so pick the color YOU LIKE best. Your Damas' dresses should follow a common or similar theme too.
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